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No returns will be accepted unless prior authorization has been granted. Shipping instructions will be issued at time of return authorization. Requests for returns must be made within 30 DAYS of the invoice date. All moulding to be returned must be wrapped and packaged well and received in our warehouse in sellable condition.

No credit will be given if the customer has altered the moulding in any way. All authorized returns will be examined, and if credit is due, a credit memo will then be issued for the item and the freight charges.

Orders returned due to customer error will be subject to a 15% restocking charge.

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